Product orders
Our products are for sale to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.
We supply and despatch our products to customers within Australia only.
We endeavour to ensure that our product list is current, however we give no undertaking as to the availability of any product advertised on our website.
All prices are in Australian Dollars (AUD). Our prices are listed against each product and we reserve the right to amend our prices at any time.
Packaging and postage is an additional charge, calculated at time of purchase.
When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details. We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.
We undertake to accept or reject your order within Seven (7) days. We are not required to give reasons for rejecting your offer to purchase. The most likely reason will be that we do not currently have that product in stock.
Delivery of your ordered product/s will be as set out on our website. Title in the goods passes to you when we have received payment. Our terms of payment are set out on the order page.
All risk of loss or damage to the goods passes to you when we despatch the goods.
Stock Availability
Due to unforeseen circumstances there may be instances of an item being sold out or on back order. We may exercise our discretion and supply an alternative brand of comparable quality to save you the convenience of back ordering.
If back ordered items are no longer required, please advise the office as soon as possible to avoid purchasing items you no longer require.
Delivery and Freight
In Australia, minimum freight and handling charges vary by State. The pricing has been included within the Shopping Cart, on a State-by-State and Order Value basis.
Insurance for postage is at customer request and cost.
N.B For large or heavy consignments which exceed the freight schedule, extra freight will be invoiced at our cost. (P.O.A.).
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges are calculated based on product range, weight and location.
Shipping charges for your order will be calculated and displayed at checkout.
Delivery timeframes depend mostly on the service provider but on average take between 3-6 business days to arrive at the destination.
Delivery delays can occasionally occur, but we will advise if major differences are expected to occur.
Shipment to P.O. box addresses
Beauregard First Aid ships to all states and territories, using normal transport. Smaller parcels can be sent via Australia Post to P.O. Box addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has been shipped.
Product Damage during TRansport
Beauregard First Aid is not liable for any products damaged or lost during transport. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside of Australia.
Our Returns Policy
See our Terms & Conditions for detailed information about options and procedures for returning your order.
